I placed a few orders recently for some LEGO Batman Movie Collectible Minifigures and encountered an interesting situation. The goal was to get polybag 30607 Disco Batman and Tears of Batman. I also wanted to add some more of the minifigures to the store. I placed 2 orders for 19 minifigures each. That put me over the $75 minimum to get the polybag, ensured free shipping, and got me a Batman Poster. Sweet!
A few days later the first of the 2 orders arrived. The next day, 2 more packages arrived. I opened them up and LEGO sent me a duplicate of one of the orders. SCORE! Free minifigures! 3 orders for the price of 2. WOOHOO!!!
And then my conscience got the best of me. I (sadly) emailed LEGO customer service to tell them of what happened. The first response back said that I could return one of the 2 orders I placed for a refund. So I emailed again and said that I wanted to keep my 2, but didn't want to pay for the third. Could I keep it anyways? In my mind I was like, "Yeah right! They won't let that happen." As a seller of LEGO, I would feel terrible if I made a mistake like that and would want someone to let me know what happened. The next customer service rep emailed me back, thanked me for my honesty, and sent me a free shipping label. So I ended up not keeping the extra 19 minifigures, extra bonus set, and poster. I did however do the feel test on the bags and ended up swapping out a few that I didn't want for some that I did want. I didn't think that was wrong to do as they all have the same price, right?
With that being said, I have not seen the new LEGO Batman Movie yet. Have you? What did you think if you saw it already?
Oh and if you want one of the LEGO Batman Movie posters that I got, just place an order at my BrickLink or Brick Classifieds store and I'll include it for free if you mention this post.